Cunningham's Counsel Corner

Mistakes happen. Not even the best lawyers and law firms can catch everything that slips through the cracks.

On top of that, any client can bring a bogus legal malpractice claim or file a frivolous ethics grievance - it is essentially as easy as a bad Yelp review. Even if you get it disposed of early, your insurance premiums are likely going up, your people won’t be billing, and your firm will take a PR hit on Google.

Hope for the best while you plan for the worst. A simple system can address almost any client claim:

• Check retainer agreement, review privity element closely
• Review breach ...